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Bank fraud helpline numbers in India: how to block your card, UPI and account fast

The official numbers and SMS formats 20 Indian banks give for reporting fraud and blocking cards, UPI and net banking, each checked on the bank's own website.

Conceptual illustration: A generic bank card and phone with an abstract blocked-payment symbol beside a written complaint folder. Headline: TELL YOUR BANK.

AI-generated illustration by CyberShitty. Not a photograph or a document from the organisations named.

Do these three things now

  1. Call 1930 to report the fraud, so the receiving account can be held.
  2. Call your bank's fraud or card-blocking number below, block your card, UPI and net banking, and report the transactions as unauthorised. Note the complaint number.
  3. Send your bank a short written complaint (email or letter) with each transaction's date, amount and reference. How quickly you report affects how much of the loss you can be made to bear.

Your rights: RBI's liability rules, now and from 1 January 2027

Only ever use numbers from your bank's official website, app, statement or the back of your card. Scammers plant fake 'customer care' numbers in search results and on social media.

Jump to your bank

SBIHDFCICICIAxisKotakPNBBoBCanaraUnion BankBOIIndian BankCentral BankIndusIndYes BankIDFC FIRSTIDBIFederal BankAU BankIPPBAirtel Payments Bank

SMS block services work only from the mobile number registered with the bank. Some formats need card or customer ID details: send them only to the bank's official number shown here.

State Bank of India SBI

  • Call: 1800 11 1109 (toll free); 94491 12211 (mobile, toll free); 080-2659 9990 (toll)
  • Dedicated line listed 'For reporting Unauthorised Electronic transactions'. Page does not state hours.
  • Other official ways:
    • Online 'Unauthorized Digital Transaction Reporting' portal: crh.sbi.bank.in (linked from SBI contact page)
    • 'TO BLOCK DEBIT CARD' online link: retail.onlinesbi.sbi (now redirects to yonoretail.sbi.bank.in)
    • Disable UPI: BHIM SBI Pay > hamburger menu > Disable UPI Services > Select Account, or call contact centre 1800 1234 / 1800 2100 (from SBI UPI FAQ sbi.bank.in)
  • Official page

HDFC Bank HDFC

  • Call: 1800 258 6161
  • Stated for reporting unauthorised Credit Card, Debit Card, NetBanking or UPI transactions. Contact-us page separately lists general PhoneBanking 1800 1600 / 1800 2600 for online fraud. Hours not stated for 1800 258 6161.
  • Block by SMS or email: Debit card: SMS "Block DC <last 4 digits of debit card>" to 7308080808 from registered mobile (e.g. "Block DC 1234"). Credit card: SMS "Block CC <last 4 digits>" to 7308080808.
  • Other official ways:
    • NetBanking/App: Cards > Debit Card > 'Block Card' (debit); Credit Cards > select card > Block (credit)
    • EVA chatbot on hdfc.bank.in > Credit Card Service > Block Card
    • Credit card hotlisting phone: 1800 266 3310 (from hdfc.bank.in)
    • Debit card block by PhoneBanking 1800 1600 / 1800 2600; international +91 22 61606160
  • Official page

ICICI Bank ICICI

  • Call: 1800 2662
  • Called 'ICICI Bank’s helpline' for online fraud victims. Hours not stated. General customer care 1800 1080 is for reporting suspicious calls or messages.
  • Other official ways:
    • iMobile: Accounts & FD / RD > Select your Account > More Options > Report a Fraud
    • Internet Banking: Accounts > Bank Accounts > View Statement > Have a Dispute? > Report a Fraud
    • iMobile 'Smart Lock' to temporarily block iMobile, Internet Banking, UPI and Debit Cards
    • Block debit or credit card via Internet Banking > Customer Services > Service Requests, or iMobile > Card block
  • Official page

Axis Bank Axis

  • Call: 1800 209 5577 / 1800 103 5577 (lost card); 24-hour emergency helpline +91 40 67174100 (not toll free)
  • The contact page gives these numbers for card loss and emergency card blocking. It gives no separate fraud-only number. It also lists 1860 419 5555 / 1860 500 5555 (marked 'Toll free' on the page, though 1860 numbers are normally charged; the Axis webform page labels them 'Charges Applicable') and 022-6798-7700.
  • Other official ways:
    • 'Report A Fraud' webform on the bank's domain: application.axis.bank.in (includes Block Debit Card / Block Credit Card)
    • Fraud awareness page advises: call 1930, report on Chakshu, then inform Axis Bank (axis.bank.in)
    • Track fraud complaint via Mobile Banking / Internet Banking service requests
  • Official page

Kotak Mahindra Bank Kotak

  • Call: 1800 209 0000
  • Labelled '24X7 Fraud Reporting helpline'. General 24x7 toll-free helpline is 1800 4100.
  • Other official ways:
    • Online 'Report Fraud / Raise Dispute' form (OTP-based): kapps.kotak.bank.in
    • Security issues, frauds or vulnerabilities in Kotak systems: email given on contact page
  • Official page

Punjab National Bank PNB

  • Call: 1800 1800 / 1800 2021 (24-hour toll free); 0120-2490000 (paid)
  • General customer care numbers. The hotlisting page names them for blocking a lost card. No separate fraud-only line was found.
  • Block by SMS or email: Debit card: SMS "HOT <full card number>" (e.g. HOT 5126520000000013) to 5607040 from registered mobile. Net/mobile banking ('Sleep Easy'): SMS "BLOCK IBS <CustomerID>" or "BLOCK MBS <CustomerID>" to 5607040 or 9264092640.
  • Other official ways:
    • PNB Internet Banking: Value Added Service > ATM/Debit Card Hotlisting
    • PNB One app: Debit Card > Hotlist Debit Card
    • WhatsApp Banking: 'Hi' to 92640-92640 > All Services > Debit Card Services > Disable/Block Debit Card
    • Credit card helpline: 1800 180 2345 or 0120-4616200 (contact page)
  • Official page

Bank of Baroda BoB

  • Call: 1800 5700 / 1800 5000
  • Toll-free contact centre. Page says IVR option 1 is to report card loss, fraud or unauthorised transactions, with 24x7 support for card blocking and fraud reporting.
  • Other official ways:
    • Online Account Blocking Portal (self-block / debit-freeze): appstackweb.bankofbaroda.bank.in
    • bob World app: More > Debit card block/hotlist (Quick Actions)
    • bob World Internet: Services > My Accounts > Debit Card Blocking
    • Email to block channels: channelblock@bankofbaroda.bank.in
  • Official page

Canara Bank Canara

  • Call: 1800 1030
  • Page says 'Toll free - 24x7' for card hotlisting and for blocking online channels. No separate fraud-only line found.
  • Other official ways:
    • Block by EMAIL (not SMS) to blockchannels@canarabank.com from registered email, with subject: LOCKIBU <IB user id> (internet banking); BLOCKMB <mobile with country code> (mobile banking); BLOCKUPI <mobile with country code> (UPI); BLOCKACC <mobile with country code> (accounts); BLOCKCC <last 6 digits> (credit card); BLOCKDC <last 6 digits> (debit card)
    • Block debit/credit card via Canara mobile banking or internet banking
    • Online complaint registration: canarites.canarabank.bank.in
  • Official page

Union Bank of India Union Bank

  • Call: 1800 8332
  • Labelled 'Dedicated Helpline for reporting fraud/disputed transactions'. All-India toll free: 1800 8333 / 1800 2333 / 1800 8331 / 1800 8332. The page also lists 'Cyber Crime related complaints: 02244546565'.
  • Other official ways:
  • Official page

Bank of India BOI

  • Not confirmed.
  • We could not confirm this bank's fraud reporting number on its official website, which blocked automated checks. Use the number on the back of your card or in the bank's official app, or visit a branch.
  • Official page

Indian Bank

  • Call: 1800 1700
  • National toll-free helpline. The credit card page calls it the '24 hours toll free Customer Care number' and the ATM card page gives it for blocking a lost card. No separate fraud-only line found.
  • Block by SMS or email: Credit card only: SMS "BLOCKCC" to 56767 from registered mobile. No SMS format published for debit cards.
  • Other official ways:
    • Online 'Unauthorized Electronic Banking Transaction (UEBT)' complaint form: apps.indianbank.bank.in
    • Debit card hotlisting: Internet Banking > Value Added Service > Debit Card Services > Debit Card Hot-listing; IndSMART app > Cards menu
    • Debit card block email: atmhotlist[at]indianbank[dot]bank[dot]in
    • NR customers 24x7: +91 22 4444 2888
  • Official page

Central Bank of India Central Bank

  • Call: 1800 3030 (also written 1800 30 30)
  • Integrated Customer Call Center, 'Toll Free Available 24*7'. The Digital Help Desk lists it for 'Card Hot listing'. No separate fraud-only line found; the page points cyber fraud complaints to 1930. Its official pages give two different numbers for the SMS card-block service, so we have not listed either.
  • Other official ways:
    • Online complaint for ATM/POS/UPI/IMPS/online debits: icc.centralbank.bank.in
    • Card hotlisting email: customercare[at]centralbank[dot]bank[dot]in
    • WhatsApp for complaints/grievances: 6364861866
  • Official page

IndusInd Bank IndusInd

  • Call: 1860 267 7777
  • Phone Banking number given for reporting unauthorised debit card, net banking, mobile banking and credit card transactions and for blocking. 1860 numbers are usually charged. Hours not stated on this page. International: +91 22 68577777 / 022 4220 7777.
  • Block by SMS or email: Debit card: SMS "LOST <DOB as MMDDYYYY>" (e.g. LOST 01071990) to 9223512966 from registered mobile; does not work if you hold more than one card. Credit card: SMS "BLOCK <last 4 digits of card>" to 5676757 from registered mobile.
  • Other official ways:
    • IndusNet: select debit card > reason > Submit to block; 'Credit Card Blocking Request' for credit cards
    • IndusMobile app: block debit card ('Block Card'), credit card (Service Request > Block Credit Card), enable/disable net banking under Settings
  • Official page

Yes Bank

  • Call: 1800 1200 (toll free) / 1860 210 1200 (charged); credit cards 1800 103 1212 (toll free)
  • PhoneBanking. The page calls it '24x7 YES BANK Phone Banking' for unauthorised net/mobile banking transactions. The contact page says the general line runs 8 AM to 8 PM with 'Only critical service post 8:00 PM'. The same page gives 18001031212 as the toll-free number for debit cards in one place and 18001200 in another.
  • Block by SMS or email: SMS to 9840909000 from registered mobile: "BLKDC <Cust ID>" (debit card); "BLKCC <last 4 digits of card>" (credit card); "BLKRNB <Cust ID>" (net banking); "BLKMB <Cust ID>" (mobile banking); "BLKWA <Cust ID>" (WhatsApp banking); "BLKROBOT <Cust ID>" (YES ROBOT).
  • Other official ways:
    • Email block: block@yes.bank.in with subject BLKRNB/BLKMB <Cust ID>; debit card: debitcard@yesbank.in; credit card: creditcard.block@yesbank.in
    • NetBanking: mySpace > Debit Cards > Hot List Debit Cards; Credit Card tab > Block Lost/Stolen Card
    • YES Mobile / iris app: Debit Card > Hot List Debit Cards; Credit card > Manage > Block card & Reissue
    • Corporate: 1800-102-3357 (option 02) or cms.helpdesk@yesbank.in
  • Official page

IDFC FIRST Bank IDFC FIRST

  • Call: 1800 10 888
  • General customer care, 'available 24/7'. No dedicated fraud line found; this is the only number on the unauthorised-transaction page.
  • Other official ways:
  • Official page

IDBI Bank IDBI

  • Call: 1800-22-6999 (debit card blocking); 1800-209-4324 / 1800-22-1070 (24x7 PhoneBanking)
  • Contact page lists a separate debit card blocking number and 24x7 PhoneBanking. Credit card hotlisting: 1800226999, or 1800-209-4324 (24x7). No fraud-only phone line found.
  • Other official ways:
  • Official page

Federal Bank

  • Not confirmed.
  • We could not confirm this bank's fraud reporting number on its official website, which blocked automated checks. Use the number on the back of your card or in the bank's official app, or visit a branch.
  • Other official ways:
    • Home page links 'Report Unauthorized Transaction' to portal.federalbank.co.in but that host did not resolve (DNS error) on 2026-09-29
  • Official page

AU Small Finance Bank AU Bank

  • Call: 1800 1200 1200 / 1800 26 66677
  • Customer care toll-free numbers, which the page gives for reporting unauthorised transactions (IVR: press 2 to block debit card, press 1 for unauthorised debit card transactions). Credit card: 180012001500 (dial 2 for lost/stolen, dial 0 for unauthorised). Hours not stated.
  • Other official ways:
    • AU 0101 app/NetBanking: Debit Card > 'Block this Card'; Accounts > Recent Transactions > three dots > 'Report fraud'
    • AU 0101 app: Block/Unblock Credit Card; credit card statement > transaction > 'Report fraud'
    • AURO chatbot: Cards > Credit Card Services > Report and Block Lost/Stolen Card
    • Website: Contact us > Service Requests > 'Complaint - Unauthorized electronic transactions'
  • Official page

India Post Payments Bank IPPB

  • Call: 1800 8899 860
  • Toll-free number for reporting unauthorised electronic banking transactions. Alternatives: 155299 / 033-22029000 (charges may apply). Hours not stated.
  • Other official ways:
    • Email: contact@ippbonline.in
  • Official page

Airtel Payments Bank

  • Call: 1800-23400 (toll free)
  • General 24x7 customer service hotline. The fraud scenarios page says to report incidents on this Phone Banking number. No separate fraud-only line.
  • Other official ways:
    • Email: wecare@airtelbank.com
    • Service request via login or Airtel Thanks app
    • 'Fraud Alarm' product page: airtelpayments.bank.in
  • Official page

Numbers checked on each bank's official website on 29 September 2026. Bank not listed? Use the number on the back of your card or in the bank's official app, then report the fraud in writing.

If the bank does not resolve it