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Scam explainer

AI voice clone and deepfake scam also called Voice cloning scam, Family emergency call scam, Deepfake video scam

Fraudsters use AI to copy a relative's voice or a public figure's face and voice, then use the fake to push urgent payments or investments.

Published
Conceptual illustration: A translucent synthetic head silhouette next to a phone and a luminous audio waveform splitting into two mismatched voices. Headline: THAT VOICE MAY BE FAKE.

AI-generated illustration by CyberShitty. Not a photograph or a document from the organisations named.

How it works

  1. Short clips of someone's voice or video are taken from social media or earlier calls.
  2. You get a call from an unknown number in what sounds like a family member's voice, describing an accident, arrest or kidnapping.
  3. Someone else, posing as police or a captor, takes over and demands an urgent UPI transfer and secrecy.
  4. A related version uses deepfake videos of ministers or celebrities in ads that lead to investment scams.

Composite example, not a real case

A call in her grandson's voice

  1. Kamala, 68, a retired teacher in Pune, gets a call from an unknown number. The voice sounds exactly like her grandson, crying and saying he has been in an accident.
  2. A second man takes the phone, says he is a police officer, and says the boy will be arrested unless she pays at once.
  3. He tells her not to call anyone, as it will 'make things worse', and sends a UPI ID in a person's name for the payment.
  4. Kamala asks the question the family agreed on. The caller cannot answer and gets angry.
  5. She hangs up and calls her grandson on his saved number. He is at college and fine. She reports the calling number on Chakshu.

Who gets targeted

Families are targeted through fear for a relative whose voice or video can be found online, and the calls often reach older people. Deepfake investment ads are aimed at anyone who trusts familiar faces on video.

Red flags

  • An emergency call from a familiar voice on an unknown number.
  • Extreme urgency and instructions not to tell anyone.
  • Payment demanded by UPI to an individual's account.
  • A public figure promoting an investment or 'scheme' in a social-media video.

What to do

  • Hang up and call the person back on the number you already have, or check with another family member.
  • Agree a family code word that a caller must know.
  • If you paid, call 1930 and your bank at once and file a complaint on cybercrime.gov.in.
  • Report the calling number through Chakshu on Sanchar Saathi.
  • Verify any 'government scheme' or endorsement through official sources such as PIB Fact Check.

How to protect yourself

  • Agree a family code word or question that only real family members know, and ask for it on any emergency call.
  • If a relative calls from an unknown number asking for money, hang up and call them back on the number you already have, or check with another family member.
  • Treat secrecy as a warning sign. A real emergency does not require you to hide it from the rest of the family.
  • Do not pay 'bail', 'fines' or 'settlements' by UPI to an individual's account because a caller says so.
  • Think about who can see voice notes and videos you post. Fraudsters take short clips from social media and earlier calls.
  • Treat any video of a minister or celebrity promoting an investment as fake until you find it on an official website or handle.

Official tools, explained

Step-by-step guideLost money in a UPI fraud? What to do in the first hour, and how to complain on 1930

The numbers

Voice-clone fraud is reported only as individual police cases, with no official loss figure; the Chakshu relative-impersonation reports above rose sharply in 2025 (PIB). The PIB Fact Check Unit flagged deepfake Finance Minister investment videos in January and April 2026 (News On AIR).

Questions people ask

Can a scammer clone my voice from a short clip?

Fraudsters build these fakes from short voice or video clips taken from social media or earlier calls. So a voice sounding right is not proof. Always check by calling the person back on a number you already have.

How do I check if an emergency call is really from my relative?

Hang up and call them back on their saved number, or ask another family member where they are. Ask for your family code word if you have one. A real relative will understand the check.

The caller says my son has been arrested and I must pay now. Is that real?

Payment demanded urgently by UPI to an individual's account, with instructions to tell no one, is the pattern of this scam. Do not pay. Verify directly with your son and, if needed, your local police station using a number you look up yourself.

How do I report a deepfake video of a minister promoting an investment?

Report the ad on the platform where you saw it, and send it to PIB Fact Check through its portal or on WhatsApp at +91-8799711259. You can also report it on cybercrime.gov.in.

Is using a deepfake to cheat someone a crime in India?

Yes. MeitY has told Parliament that the IT Act penalises identity theft and cheating by impersonation under sections 66C and 66D. If you lost money, call 1930 and file a complaint on cybercrime.gov.in.

Sources