State cyber police / State
West Bengal cyber crime complaint: helpline, email and how to report
Lost money to online fraud in West Bengal? Call 1930 first. Then use these official West Bengal cyber cell contacts to file, follow up and escalate your complaint.
Official contacts
| National cyber fraud helpline (all states) | 1930 |
|---|---|
| File a complaint online | cybercrime.gov.in — Choose West Bengal as the state in the complaint form. |
| State cyber crime website | cybercrimewing.wb.gov.in |
| West Bengal cyber cell (nodal officer) phone | 033-22021200 |
| West Bengal cyber cell (nodal officer) email | dig1-ccw@policewb.gov.in |
What to do first
- If money left your account, call 1930 straight away. It works in West Bengal and every other state, and it is the fastest way to get the money held.
- Tell your bank to block your card, UPI and net banking, and report the transactions as fraud in writing.
- Complete the complaint on cybercrime.gov.in with West Bengal as the state, and save the acknowledgement number.
- Keep screenshots, transaction IDs and the scammer's numbers, UPI IDs and links. Do not delete the chats.
When to contact the West Bengal cyber cell
- You filed on cybercrime.gov.in with West Bengal as the state and want to follow up on it.
- You are unhappy with how your complaint is being handled and want to raise a grievance.
- You need to know which police station or cyber police station is handling your case.
- Your bank account was frozen after a complaint and you need to know which police unit to contact.
The nodal officer contacts are for follow-up and grievances, not emergencies. For a crime happening now, call 112.
West Bengal in numbers
- Cyber crime cases registered by police, 2024: 282
- Cases registered, 2023: 309
- Cases registered, 2022: 401
Source: NCRB Crime in India, as tabled in Lok Sabha (Unstarred Q.251, 21 July 2026)
- Cyber crime complaints reported on the national portal, 2024: 1,11,583
- Complaints reported, January–June 2025: 77,745
- Cyber fraud complaints reported (cumulative): 1,53,110
- Amount reported lost (cumulative): ₹1,606.02 crore
- Amount put on hold (lien) in receiving accounts: ₹191.70 crore
Source: Cyber fraud on the national portal since launch, Rajya Sabha (Unstarred Q.1513, 12 March 2025)
Quick answers
What is the cyber crime helpline number in West Bengal?
Call 1930, the national cyber crime helpline, which works in West Bengal and every other state. Use it first if you lost money. For follow-up on a complaint already filed, West Bengal's cyber cell (nodal officer) is listed on 033-22021200.
How do I file a cyber crime complaint in West Bengal?
File online at cybercrime.gov.in and choose West Bengal as the state, or call 1930 if money was taken. You can also go to your nearest police station.
What is the email of the West Bengal cyber cell?
West Bengal's cyber cell (nodal officer) email on I4C's list is dig1-ccw@policewb.gov.in. Use it for follow-ups and grievances about a complaint, not emergencies.
Step-by-step guides
- How to report cyber fraud in India: calling 1930 and filing on cybercrime.gov.in
- How to check a phone number, UPI ID or website on I4C's suspect search
- How to complain to the RBI Ombudsman when your bank or payment app doesn't resolve a fraud complaint
- Bank account frozen by cyber police? What to do if you received tainted money without knowing